Shipping and Delivery

Our warehouse processes and ships out all orders Monday-Fridays (excluding major holidays). After Placing your order, your package should be shipped out within 1-4 business days after your order has been placed, and you will receive an email with the tracking number soon after. E-packet is our primary carrier for U.S. customers. Depending on where you live, packages are delivered within 15-30 days from the date of shipment.

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WILL MY ORDER COME IN ONE PACKAGE?

Depending on the size of your order, you may receive separate packages that may possibly arrive 1-2 business days apart.

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OUT OF STOCK/BACKORDERED ITEMS

In the event that any of your items are out of stock, we will send you an email to let you know when to expect to have the items shipped out by. If the items are not expected to be restocked within 2 weeks, we will automatically refund you for these items

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ADDRESS CHANGES

Our warehouse staffs are super quick, so if you notice an error, please email us ASAP with your name and order# so we can try to catch your package before it departs. There's no guarantee that we can change it, especially when it has already left our warehouse; but we will do everything we can!